Versand
Shipping Policy
Last updated: August 26, 2025
Shipping Destinations
We currently ship to the following countries only:
- United States
- Singapore
Free Shipping
We offer free standard shipping on all orders over:
- USD $25.99 for customers in the United States
- SGD $33.99 for customers in Singapore
Shipping Fees
For orders below the free shipping threshold, the following shipping rates apply:
| Country | Order Value | Standard Shipping Fee | Express Shipping Fee |
|---|---|---|---|
| United States | Under $25.99 USD | $5.99 USD | 10.99 USD |
| Singapore | Under $33.99 SGD | $7.99 SGD | $13.99 SGD |
Delivery Timeframes
United States
- Standard Shipping: 3-4 business days
- Express Shipping (additional fee): 1-2 business days
Singapore
- Standard International Shipping: 6-12 business days
- Express International Shipping (additional fee): 1-5 business days
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your package using the provided tracking number through our website or the carrier's website.
Shipping Restrictions
Certain products may have shipping restrictions due to their nature, size, or other regulatory requirements. Any such restrictions will be clearly indicated on the product page.
International Duties and Taxes
For orders shipped to Singapore, any applicable customs duties, taxes, or import fees are the responsibility of the customer and are not included in the shipping cost.
Delivery Issues
If you experience any issues with your delivery, such as damaged items, missing packages, or significant delays, please contact our customer service team within 48 hours of the scheduled delivery date.
Contact Us
If you have any questions about our shipping policy or your specific order, please contact our customer service team at hi@ning.shop or through the Contact Us form on our website.
This shipping policy is subject to change without notice. Please check back regularly for updates.